Fitbod: Gym & Fitness Planner

I’ve been using the app for over a year, and while I have really enjoyed it, a recent update is causing me a lot of problems. I am unable to change my training split. I sent a screen recording to support but kept getting unhelpful replies from an AI bot. I liked the “notes” function to save notes on my setup on different machines, but those no longer save/appear. Also, not sure if the AI trainer function changed, but it was much more helpful before. Overall not happy at the moment.

They charge me even I did cancel subscription.

I don’t like the app at all and I want cancel it but it’s not showing up in my subscription so I’m not able to cancel it. When you click on the app itself on your profile, they should just let you cancel it within the app. For that reason, I don’t recommend this.

Heed my warning, and do not download or trust this app. This app is a complete scam. I received an email stating that my subscription was renewed at $119, however, I’ve never signed up for this app. When I googled this app, it stated that it is a scam and known for sending phishing emails in order to scam people.

A friend at the gym wanted to show me her current workout plan. What I thought was a PDF ended up being embedded in the app. I downloaded it to view and ended up being charged for an annual subscription. I never used the app, nor intended to. When I wrote to the app admin explaining, I got total crickets. Not exactly honorable business ethics. DO NOT RECOMMEND.

I used the trial, ended it. Why am I still being charged over $100! Reached out to you guys and no real response back except to bounce me around to the next person and another 48 hour wait.

Update: Still haven’t gotten a refund. Fitbod charges me a renewal charge of $86.39 on 7/31/26. I contacted them IMMEDIATELY on 7/31/26 when I saw the charge. NOTHING. Then again on 8/10/26 and 8/20/26. CRICKETS!! I didn’t want the app because it is inconsistent and clearly the developers don’t see it worth their time to fix it. They rather collect $$$. Alternative: turn to LLM, tell it the gym equipment you’re using. Tell LLM the weights, the reps, and any other details necessary to log your workout. You can even ask it to keep track of your workouts and your progress. You don’t even have to type it. You could just dictate it to the LLM.

The worst app. It’s like trying to cancel a gym membership. I keep getting charged $100 even though I cancelled before the free trial is over. Very dishonest company.

I cancelled my trial period three days before it was up and STILL got charged!! This is why I NEVER purchase apps!! Please refund my $15.00!!

If I could give this out zero stars, I would. Once you sign up for a subscription, they literally make it impossible to stop being charged. The only reason I’m not charged is because I banned this specific transaction from my card. The app says I don’t have a subscription and online and asked me if I want to renew. I have canceled my subscription through the app but it’s still trying to charge me every week. It’s ridiculous and trying to delete your account is another issue on itself.

I wanted to see what the workouts would be like so I accepted the offer for the free trial. Two days later, I canceled the free trial and 1 month later they are STILL attempting to charge my card $95 all throughout the night. I keep my cards blocked so it wasn’t successful but the fact that they’re still attempting to bill is mind boggling

I decided not to proceed with a subscription with this app because when trying to look over MY PLAN, I noticed no actual plan/account information with options to continue or cancel. Also, its not in my apple subscriptions. Very odd to me. So I went into my email, only to find it in my SPAM, they stated it will auto-renew with my card. When trying to click the link to cancel auto-renew, it doesn't work! Sent an email to support, "PLEASE DO NOT AUTO-RENEW". Never has an app subscription been so difficult to cancel.

Frankly, I think this is a great app. I use it every day. the new AI feature is awesome. The fatal flaw is that every day I am asked to rate this app. I am so tired of rating this app. I started putting in one star about a month ago. And as long as they’re going to continue to spam me asking me for a reading I’m going to continue to give it one star. I am hoping at some point one of their software engineers wakes up and discontinues this dishonest practice.

I Used It For One Day And Got A Trainer So I Canceled My Subscription And They’re Still Trying To Take A Payment Of $96 From My Account .

Scam

This app will take your credit card information once you subscribe it will continue to try and take money for your account even after canceling the subscription. I canceled my subscription a month ago and it is continuing to try and charge my account.

Do not download or at the very least don’t do trial. Payment is forced through the app and if you get charged after cancellation, you will not get a refund. I requested a refund multiple times and not received one response yet. You can achieve the same personalized workout plan with a simple ChatGPT prompt. This app provides nothing more then a nice UI.

They cancel the subscription, but they still charge your card.

Do not download, this app is a scam and it’s difficult to get the money back that they steal from you

I signed up for this app and had 7 day free trial and if I cancelled within those days I would not be charged. I cancelled on the 3rd day and they have charged my card. I have sent them an email and no one replied to my email. I dispute the transaction with my bank and the next day they charge it again. Not sure how this happens. Don’t be fooled.

As a fellow user said below, i too have a random charge and i will dispute this because i did not sign up for anything. Very sketchy app.

I got a random charge from fitbod. I never signed up and anything. I sent them the bank information and a picture of the actual charge on my bank statement. They “can’t” find that charge anywhere. I wouldn’t trust a company that charges randomly and can’t find the account or billing information. Seems extremely unorganized and unprofessional. There are too many good workout apps out there to not waste your time and your money with this one.

Used Apple ID to signup and it didn’t share my email gave them the Apple ID one. Want to use on iPad so cannot get logged in on another device .. emailed them and 2 days later crickets. Stay away of you expect to get support on this app.

I’ve been a user for years and have cancelled my subscription this week after constant functionality decline. It’s clear Fitbod are trying to integrate AI to improve their workout suggestions, but it’s resulted in consistently awful results. What used to be thoughtful weight increases over time and integration of new exercises has become a totally incomprehensible mess. One week I’ll do 10 reps of 50lb dumbbell presses, the next week they’ll suggest a “Max Effort Day” with 6 reps 35lb sets. Their support team is nice enough, but sadly unhelpful, often trying to rationalize clearly nonsensical advice from the app. What a sad story from a previously great app.